How often does my dog need his anal glands expressed?
Every dog varies and some dogs never require manual expression. It is not necessary to see a doctor for this service and this may be performed by a technician or assistant. We also may recommend diet changes to help prevent this need.
Do you accept pet insurance?
Yes. Pet insurance is becoming more affordable with better coverage. Unlike human insurance companies, there is not a specific “network” in which you are limited to certain veterinarians. However, this usually means that you will pay for services and the company will reimburse you according to your policy.
Do you take payments?
We require full payment at the time that services are rendered in order to focus on quality client care, customer service and keeping your costs low. We do not offer delayed billing. We do accept Visa, MasterCard, Discover, American Express, CareCredit, cash and personal checks.
We also offer Wellness Plans that allow you to pay on a monthly basis. See our page on our PAWS plan.
CareCredit is a credit line that allows extended payment plans with 0% interest. You can apply directly at our hospital, in privacy through the internet or over the phone. Visit www.carecredit.com.
CareCredit details:
- Interest free for 6 months.
- Low monthly payments.
- Approval in minutes.
- No annual fee.
Will you offer emergency service after hours and on holidays?
Call the office and you will receive the number of the doctor on call. The doctor will offer emergency consultation. Be aware that some instances do require intensive emergency care or immediate surgery and may need to be referred to a 24 hour emergency clinic. This service is available to current LSAC clients only.
How often does my pet need a dental?
Dental disease is usually present by the age of 2-3 years. Some breeds of dogs and cats can be even sooner! We will assess the teeth on every wellness exam, offer tips to avoid dental issues and address any current issues. However, a good rule of thumb is to have a dental cleaning and oral health assessment yearly starting at 4 years old.
Do you take walk-ins?
Walk-in clients are welcome, however appointments are preferred. Emergency cases will always receive first priority followed by previously scheduled appointments. All appointments are allotted a minimum 30 minutes to ensure proper care and attention to your concerns and your pet’s health.
Why is a physical exam required?
Physical examinations may detect certain medical problems that you may be unable to see or recognize. Early detection may save on the cost of treatment and prevent your pet from becoming ill. It is also illegal to treat any patient without a valid client to patient relationship.
Will you have a boarding facility?
No. Our hospital is currently reserved for hospitalized cases only. We do keep a client referred list of boarding facilities and have tried to visit as many as we can to help you decide which one fits you best.
Are you able to do house calls?
Yes. Scheduling is required in advance and there will be an additional travel charge depending on location.
Do you see exotics?
Yes. We see numerous exotic and pocket pets. Please call us to set up an appointment because their needs and stress levels are different than a dog or cat.